Experienced Human Resource Generalist with exposure to various international companies across industries.
My strength lies in being future focused and driving the people agenda to achieve the business objectives.. Leaders need to be groomed and mentored and by empowering staff, a business ensures their sustainability in terms of skills. People have the ability to learn, unlearn and relearn and therefore need to be stretched in terms of learning and development. Human capital is a companies biggest cost factor but also the biggest asset that needs investment. I have worked alongside dynamic leaders and their most admirable trait is the ability to listen.
Media / Advertising Industry.
- 360 Strategic HR Function driving the people agenda to achieve business objectives;
- Talent Management and Workforce planning;
- On boarding / Induction / Retention evolving strategies;
- Organisational Change Champion;
- Recruitment, Selection and Retention;
- Training & development;
- EAP Programme;
- Graduates / Internships/ Scholarships / Academy;
- Profile Assessments from recruitment to promotion;
- 360 Performance Management / coaching /poor performance / boot camps for entire organisation for effective reviews;
- Coaching & mentoring workshops including team dynamics / conflict resolution / dynamic synergies / EQ;
- Policy Recommendation / Implementation;
- Work permits / ex pat compensation structure;
- Salary and Benefits Benchmarking / grading and recommendations;
- Payroll Consolidation and approval;
- Coaching High performance teams;
- Provide support and direction on all Employee Relations / IR;
- Legal compliance / audits / BBBEE (Mac Charter) / OSH;
- Leadership coaching and mentoring;
- WSP / ATR submissions (SDF);
- Evolving Reward and Recognition programmes;
- Global alignment and part of global talent strategy team dual reporting;
- Align support and drive initiatives for the Group;
- Local Board and Global reporting.
Manufacturing of industrial equipment and components.
- Provide strategic direction and support for line management /workforce planning;
- Standardise HR processes and systems in accordance with Group;
- Facilitate Apprentice project implementation;
- Co-ordinate HR function across the Group policies and procedures;
- Ensure legal compliance from a labour legislative perspective;
- Effective people leadership and team management;
- Effective disciplinary process (unionised environment);
- Effective management of Industrial Relations in unionized environment;
- Remuneration and benefits within group guidelines;
- Maintain and enhance sound employee relations;
- The development and management of talent and training;
- Employment equity, skills development and transformation;
- Effective OSH Implementation;
- Establish BEE Scorecard for Group;
- Support company safety drives;
- Manage on-site clinic;
- Drive Employment Equity;
- Consolidate changes, send input, review entire payroll and approve payroll and 3rd party payments;
- SARS Reconciliations;
- Recruitment and on boarding;
- Talent management;
- Performance appraisals;
- Workmen’s compensation;
- Manage provident fund / recons council and other;
- Manage Medical Aid / recons;
- Manage fuel expenses;
- Facilitate division relations;
- Union and Bargaining council management.
Implemented HR structures and processes across group. Managed retrenchment process successfully with no disputes. During my tenure we had not lost a single CCMA referral including managing a strike action over a 3-month period without the company having to make any concessions in a unionized environment. Established effective reward and recognition including a well-structured on-site clinic which boosted morale, provided free health care for blue collar staff and reduced sick leave substantially thereby increasing productivity.
Leading Distributor of Technology and Converged Communication Solutions.
- Compile Corporate Governance Policies and Procedures;
- Compile Induction process for staff in ESA region;
- Assess and manage sales administration team;
- Draw up KPA’s for all staff;
- Manage data base administrator;
- Responsible for legal HR compliance for staff in ESA region;
- Assess and evaluate staff skills and provide development plans and training;
- Responsible for importing sales forecasts / activities and pipelines from staff within Africa into one central reporting system;
- Design relevant sales templates. Sales consolidation reports;
- Assess and manage supplier contracts and services;
- Training and mentoring of staff and line managers;
- Manage expenses, investigate more cost effective services, audit over spend;
- General HR functions, leave, payroll consolidation;
- Responsible for the people agenda in the acquisition of new companies;
- Visa’s, permits etc.
Strong induction and on boarding programme allowed smooth transition of acquired companies which was a huge challenge in the past. Rolled out Sales forces training which resulted in increased in staff motivation and increased sales across Africa, Established healthy partner relationships on the ground to aide in recruitment of specialized skills.
Human Resource Executive MEA (Middle East and Africa)
Banking Software.
- Implementation of HR policies and procedures;
- Establish a recruitment process in line with the organization's guidelines;
- Work with Line Managers to establish Manpower Planning & Staffing needs. Obtain Manpower requisition approvals prior to recruitment;
- Strategize with senior management and bring in the right talent;
- Carry out interview process from initial interviews through to on- boarding employees;
- Review employment contracts and update accordingly;
- Assist Programme Managers and Head of Professional Services with resources organization;
- Manage work permits, visas, accommodation etc. locally for expats;
- Evaluate and administer the compensation and benefits programs;
- Implement an efficient Salary Review & Bonus schemes process;
- Execute and manage the performance appraisal of staff;
- Contribute to succession planning and talent management;
- Maintain and strengthen compliance with the countries' social and fiscal regulations, in regard to the selection, promotion and compensation of employees - MEA region;
- Maintain and revise the human resources guidelines of the organization as required;
- Provide payroll input and ensure payment is made on time, within budget and with zero errors;
- Provide support to management in dealing with human resource matters, including disciplinary and legal procedures adhering to country regulations;
- Ensure proper application of expatriation guidelines, when applicable. Work permit applications from start to end;
- Travel to Dubai every quarter and manage Middle East region;
- Ensure tax compliance for employees based in the different countries.
Developed a reward and recognition programme for consultants travelling for extensive periods from home which improved morale and motivation. Successfully managed resourcing for Africa and Middle East always staying ahead of our competitors and ensuring the right talent was retained in critical areas Managed restructure of key areas to improve effi
Assistant to Accountant
- Assist in distributing product upgrades to clients / debtors control/issuing checks/banking/customer account queries (statements /payments) invoicing /petty cash/relieving switchboard and staff supervision/general oversee of office;
Assistant to HR Director
- Administration of medical aid, pension fund, employee payroll queries, leave records, setting up of interviews, employee letters, performance review coordination, general staff assistance on all HR matters;
PR Function
- Organising conferences and exhibitions. (Annual Full Day Conference followed by an evening Gala with an attendance of 180 to 200 delegates JHB, and 80 –100 in CT. Solely responsible for organising all promotional items / Agenda’s/ venue selection /menu, conference / motivational speakers as well as presenters both local and international;
- Creating quarterly newsletter. (a 14 to 16 page A3 double side print newsletter / layout / input and printing);
- Advertising and press releases;
- Responsible for the database;
- Creating all marketing and advertising material for the company. (Brochures etc.);
- Quotations and Internal Sales;
- Company email address linked to mine, sort and distribute and respond;
- Market Research;
- Oversee of General Office Assistants;
- Part of the Management Team: Weekly management meetings, discussions regarding the different aspects related to the function of the company.
The annual conference attendance increased year on year and received recognition from London HQ. Staff headcount doubled in a 3-year period with strong focus on being the employer of choice. Cross functional training allowed the company to better utilize the skills across a very diverse client base.
Personal Assistant to 4 Directors
Aquatronics
March 1995 - September 1997 (2 years 6 months)
Personal Assistant to Franchise Manager
Electronaut
October 1993 - December 1994 (1 year 2 months)
Education
Behavioral Studies, Level 5 Leadership, EQ, Team Dynamics